Arpit Gupta

Product Executive

Atlanta, US.

About

Highly accomplished Product Executive with 17 years of experience scaling platforms and driving multi-channel transformation across financial services, e-commerce, automotive, and healthcare. Proven leader in generating over $1B in product revenue and re-architecting platforms that delighted 10M+ consumers and 1M+ businesses. Expert in leveraging AI, AR, and emerging technologies to deliver bold product visions, build executive trust, and drive significant growth through strategic execution.

Work

AI Product and Pricing Strategy Consulting

|

Independent Consultant

Remote, US

→

Summary

Led strategic consulting engagements for GenAI startups and enterprises, focusing on advanced pricing, packaging, and product strategy.

Highlights

Defined and implemented comprehensive pricing and packaging strategies for enterprise AI offerings as Head of Pricing Strategy for Personal AI.

Advised Simon Kucher teams on growth and monetization strategies within the fleet, payments, and AI sectors, enhancing client value propositions.

WEX

|

Head of Product, Global Mobility and Fleet Payments

Remote, US

→

Summary

Directed product strategy and execution for a global mobility and fleet payments portfolio, overseeing a team of 40+ product leaders and driving significant revenue growth.

Highlights

Managed a global commercial credit card portfolio, generating over $80B in annual volume and $1B+ in annual revenue across five businesses serving 600K global customers.

Recruited top-tier talent and established a customer-centric product development operating model, enhancing team efficiency and output.

Expanded credit card offerings from fuel-only to multi-product solutions, empowering fleets to manage diverse expenses and transition to electrification.

Spearheaded AI product innovation, including early proofs of concept and testing, positioning WEX at the forefront of emerging technologies.

Led the successful acquisition and integration of Payzer (SaaS), regularly presenting strategic updates to WEX's Board of Directors.

Cox Automotive

|

VP and Head of Product, Kelley Blue Book and Autotrader

Atlanta, GA, US

→

Summary

Led a 100-person product, design, and content team to drive growth for consumer and B2B products across Kelley Blue Book and Autotrader.

Highlights

Managed a 100-person cross-functional team across product, design, and content, successfully driving growth for both consumer and B2B automotive products.

Orchestrated a comprehensive product transformation by standardizing job functions, streamlining core processes, and aligning operational strategies.

Successfully launched a new business venture focused on vehicle repairs, diversifying revenue streams and expanding market reach.

Bank of America

|

SVP Product, Retail Banking, Digital Channels and Payments

San Francisco, CA, US

→

Summary

Reimagined retail banking experiences and digital payment solutions as part of an elite innovation team, driving significant revenue and strategic growth.

Highlights

Piloted innovative concepts to optimize in-person banking experiences, including strategies that significantly grew qualified branch traffic.

Expanded Advanced Centers, scaling tech-enabled bank sites with video conferencing from 20 to over 100 locations, enhancing customer access.

Introduced and implemented growth and monetization strategies to seamlessly connect retail and digital channels, establishing a robust omni-channel experience.

Owned and delivered new small business invoicing, bookkeeping, and credit card acceptance products, projected to generate $100M in revenue over 5 years.

Defined the product vision and steered 10+ functional groups, totaling 300+ team members, through complex product development cycles.

Wayfair

|

Head of Product, Mobile Apps

Boston, MA, US

→

Summary

Led product management for Wayfair's iOS mobile applications, driving substantial revenue growth and innovative feature development.

Highlights

Directed product management for iOS mobile apps, overseeing a cross-functional team of 100+ engineers and managing multiple Product Managers.

Achieved significant mobile app annual revenue growth from $250M to over $1B within two years.

Launched an Augmented Reality (AR) "View In Room" experience, which demonstrably increased conversion rates for in-app purchases.

Received the prestigious WEBBY award in the Shopping and Retail apps and software segment for innovative product development.

Fiksu

|

Senior Product Manager

Boston, MA, US

→

Summary

Spearheaded the development and scaling of a self-service SaaS platform for mobile app advertising, driving significant revenue growth for a Series B ad-tech startup.

Highlights

Launched and scaled a self-service SaaS platform for brands to create, pay for, and launch mobile advertising campaigns, generating over $1M in revenue within 12 months.

Owned the reporting product, utilized by clients like EA and Disney, to analyze performance across 100+ ad networks.

Defined and led the product roadmap for critical fraud prevention and conversion optimization features within the mobile advertising ecosystem.

Arcadia

|

Senior Product Manager

Boston, MA, US

→

Summary

Drove multi-year modernization initiatives and developed lifesaving patient monitoring products for a healthcare data and analytics platform.

Highlights

Unified customer experience across multiple channels as a transformation product manager, modernizing BCBS of Rhode Island's associate, IVR, and call center platforms and migrating from on-premise to cloud.

Led a BCBS product team to optimize and automate workflows, successfully reducing administrative processing time by over 50%.

Launched a new lifesaving patient monitoring product (T3) at Boston Children's Hospital, which remains in use over 10 years later.

Education

Reforge

→
Program Product-Led Growth

Case Western Reserve University, Weatherhead School of Management

Cleveland, OH, United States of America
→
Master's Engineering and Management (MEM)

Dhirubhai Ambani Institute of Information and Communication Technology

Gandhinagar, Gujarat, India
→
Bachelor's Technology (B.Tech)

Awards

WEBBY Award in Shopping and Retail apps and software segment

The Webby Awards

Recognized for launching an Augmented Reality experience that significantly increased conversion rates for in-app purchases at Wayfair.

Skills

Product Leadership

Product Strategy, Product Vision, Product Development, Product Roadmap, Pricing Strategy, Packaging Strategy, Go-to-Market Strategy, User Experience (UX), Customer-Centric Design, Mobile App Development (iOS), AR/VR Product Development, AI Product Innovation, Fraud Prevention, Conversion Optimization, Monetization Strategies.

Executive Management

Team Leadership, Cross-functional Leadership, Strategic Alignment, Talent Recruitment, Operating Model Development, Board Presentations, Executive Trust Building, Acquisition Integration, Stakeholder Management, P&L Management.

Business & Financial Acumen

Revenue Generation, Business Development, Market Expansion, Financial Services, E-commerce, Automotive, Healthcare, Payment Systems, Credit Card Portfolios, Growth Strategies, Omni-channel Experience.

Technical Expertise

Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), Emerging Technologies, Generative AI (GenAI), Machine Learning, Data Analytics, Cloud Migration, System Architecture, Technical Leadership, SaaS.

Project & Program Management

Program Management, Project Delivery, Process Optimization, Workflow Automation, Agile Methodologies, Scrum, Kanban.

Interests

Community Engagement

AR/VR Hackathons (Founder, largest at MIT Media Lab), Product Management Conferences (Speaker), Industry Talks (Mobility Product Roadmap, Fleet Electrification).

Emerging Technologies

AI, AR, VR, Fleet Electrification.